185 docs tagged with "cyber-dell"

What changed in the Cyberstorage for Dell 2.15.0 interface redesign, where common AirGap tasks moved, and a walkthrough of the redesigned AirGap experience

What changed in the Cyberstorage for Dell 2.15.0 interface redesign, where common tasks moved, and a walkthrough of the redesigned Data Security experience

What changed in the Cyberstorage for Dell 2.15.0 interface redesign, where common Disaster Recovery tasks moved, and a walkthrough of the redesigned Disaster Recovery experience

Overview of Access Zone failover type, linking to prerequisites, configuration procedures, and DNS Dual Delegation setup for automated Access Zone failover with Eyeglass

How to add a PowerScale cluster to Eyeglass as a managed device for DR monitoring, including prerequisites and verifying cluster inventory collection

The difference between DR-enabled and event-monitoring-only license keys for a PowerScale cluster added to Eyeglass, and where to retrieve and install them

Prerequisites and configuration steps for the Advanced Runbook Robot Access Zone failover test, which exercises SmartConnect aliasing, SPN handling, and configuration replication.

How Cached Configuration Advanced Mode stores configuration data locally on the Eyeglass appliance and uses it for both controlled and uncontrolled failovers

Additional restore syntax and the appliance rediscover command for rebuilding the Eyeglass database

Advanced Runbook Robot configuration options, including changing the schedule interval, manual export creation, and setting up hub-and-spoke, chain, and multi-pair replication topologies.

AirGap Features

Technical documentation for deploying and managing Superna AirGap for Dell PowerScale and ECS environments. Learn how to isolate critical backup data and enforce immutability through vault-controlled access and automated protection workflows.

AirGap for ECS

AirGap Jobs

Full reference table of Eyeglass alarm codes by application prefix (SCA, AG, RSW, EAU, ECA, ES, DRSDEDGE, SETUP, LM), including meaning and severity where documented

Reference for the Superna Eyeglass v1 Alarms API, covering the GET /v1/alarms/active and GET /v1/alarms/historical endpoints for retrieving active and historical alarm data.

API Guide

API Guide

REST API reference for Disaster Recovery, including endpoints, error models, autonomous failover patterns, and getting-started examples

Example Failover Gateway solution showing how to build and configure a Node.js proxy for securely automating Eyeglass API failover and failback without using the Eyeglass GUI.

Technical advisories for the shared Eyeglass appliance and ECA/agent components that apply across Data Security, AirGap, and Disaster Recovery editions for Dell.

How to check overall Eyeglass appliance health, component versions, disk space usage, and generate a diagnostic report

Optional OS and application-level security hardening steps for the Eyeglass appliance, beyond the STIG interoperability configuration.

Shutdown, reboot, vMotion, and admin-user password change procedures for the Eyeglass appliance

Archive Engine Guide

Archiving Aging Data with a File List

Solution patterns for triggering and monitoring DR failover through the Eyeglass DR API

Requirements and recommendations for Access Zone failover with Superna DR, including cluster version, SyncIQ policy, mapping hint, and SmartConnect prerequisites

Step-by-step configuration procedures for Access Zone failover, covering Active Directory delegation, SmartConnect zone mapping, sudoer setup, SPN delegation, and IP pool mapping hints

Azure Blob Rehydration for Burst Compute

How to retrieve a restore backup from an active Eyeglass VM and apply it to a clean Eyeglass VM to transfer configuration, license, and cluster data

Prerequisites and configuration steps for the Basic Runbook Robot, which uses a non-production SyncIQ policy to test daily failover and failback automation.

Bulk Data Loading with AWS Snowball and Azure Data Box

Steps to safely change the IP address of a PowerScale cluster managed by Eyeglass, including disabling and re-enabling configuration replication jobs, and how to relocate a cluster to a new site using a planned failover and failback

Adjust the Eyeglass Web UI auto-logout timer, disable the login page notification feed, and extend the API timeout for long-running operations

Compare Eyeglass failover types and client-side failover experience to select the right DR design for your environment

Consolidated igls CLI command reference for administering Eyeglass Disaster Recovery, organized by task.

Cloud Application DR Solutions

Cloud Vault

How to verify that a managed PowerScale cluster remains reachable, is inventoried correctly, and is free of configuration replication or alarm errors

Overview of frequently performed Eyeglass administrative tasks, including adding clusters, appliance checks, backup and restore, IP address changes, cluster checks, and networking operations

Compliance Guide

Compliance Guide

How Disaster Recovery Edition supports audit and regulatory compliance requirements, including configuring DR alongside a STIG-hardened PowerScale environment

Concept

Configuration

Configure, deploy, and operate Superna Disaster Recovery Edition, including replication, failover types, readiness validation, and API/integration options

Configuration Guide

Configuration Guide

Configure Configuration Replication, Eyeglass Jobs, Runbook Robot readiness testing, RBAC, two-factor authentication, the script engine, and common administrative operations

How Eyeglass configuration replication mirrors shares, exports, quotas, zones, snapshots, and dedupe settings across PowerScale clusters, plus troubleshooting for common replication job errors

How to configure DNS Dual Delegation for Access Zone failover, including SmartConnect zone aliasing, NS delegation records, and DNS behavior during failover

How to configure Active Directory delegation of SPN permissions between cluster machine accounts so Eyeglass can manage SPNs during failover

How to configure Eyeglass to operate correctly in STIG-hardened PowerScale environments.

Configure a second network interface and static routes on the Eyeglass appliance for environments that do not allow a single NIC to reach both source and target clusters

Explains the difference between controlled and uncontrolled failover in Eyeglass Failover Wizard, the data protection implications of each, and the scenarios where uncontrolled failover should be used.

Route specific Eyeglass alarms to specific email recipients using appliance-level postfix filtering, independent of the in-GUI webhook mechanisms

Technical documentation for deploying and managing Superna Cyberstorage on Dell PowerScale, covering Disaster Recovery Edition, Data Security Edition, and Airgap. Includes detailed configuration procedures, integration guides, and operational best practices for ransomware detection, data integrity assurance, secure failover, and immutable backup isolation in enterprise storage environments.

Migrate data and its associated configuration (SMB shares, NFS exports, quotas, NFS aliases) between Access Zones or between PowerScale clusters using Eyeglass, including planning, prerequisites, timeouts, and post-migration ACL cleanup

Diagnose and resolve data access issues after an Access Zone, IP Pool, DFS, or SyncIQ policy failover

Technical documentation for deploying, configuring, and operating Superna Data Orchestration (Golden Copy) for Dell PowerScale environments. Learn how to move data between file and object storage for backup, archive, and hybrid cloud workflows.

Dell APEX Metering Integration

Design Guide

Design Guide

Failover design, planning, topology, and best-practices guidance for architecting a Disaster Recovery deployment, including failover type selection and the support process

Advanced DFS failover configuration scenarios, including combining DFS type with Access Zone failover in the same Access Zone and configuring Linux/Samba DFS client access

Requirements for Microsoft DFS type failover with Superna DR, including cluster version, SyncIQ policy state, Active Directory, Windows OS compatibility, and DFS fast failover behavior

Step-by-step configuration procedures for Microsoft DFS failover, covering SmartConnect zone setup, SyncIQ policies, DFS root and folder targets, and Eyeglass DFS type enablement

Technical documentation for deploying, configuring, and operating Superna Disaster Recovery Edition for Dell PowerScale and ECS environments. Learn how to prepare for failover, maintain service continuity, and ensure enterprise resilience against planned and unplanned events.

Disclaimers & Best Practices

Disclaimers

Disclaimers

Overview of Microsoft DFS failover type, linking to prerequisites and configuration procedures for automating DFS folder target switching and SMB share redirection with Eyeglass

Document Management System

What a SyncIQ domain is, why creating one speeds up failback, and how to create and verify one on PowerScale before failover

Supported configurations and post-failover reconfiguration steps for an ECA cluster (Ransomware Defender, Easy Auditor, Performance Auditor) when the PowerScale cluster it protects fails over

Overview of the available Superna Eyeglass REST API endpoints, covering job management, health checks, alarms, ransomware protection, writable snapshots, and disaster recovery testing.

Reference for the structure of API error responses and key data entities, including ErrorModel, Job, Node, Policy, and Zone, used across the Superna Eyeglass REST API.

Usage examples for the Superna Eyeglass REST API, including CMDB integration, VMware SRM integrated failover, access zone failover, and retrieving running and historical failover jobs.

Enable and revert DR Rehearsal Mode using the Failover Wizard to test write access at the DR site without completing a full failover

How to run, monitor, and review a failover using the 2.15.0 Failover Wizard, including pre-checks, failover options, log retrieval, and next steps.

Extras

Protect the production Eyeglass appliance with a second, synced appliance that can be promoted to active if the primary appliance or site is lost.

Overview of Eyeglass job types and modes, and how to manage jobs including bulk actions, running jobs on demand, and reviewing job state

DNS, SPN, DFS, and Access Zone design best practices, plus data loss considerations and failover step timeouts, for Eyeglass PowerScale failover

Describes the failover types available on PowerScale with Eyeglass, including Policy, Access Zone, IP Pool, and DFS failover, covering the factors involved, execution steps, and expected results for each.

How Eyeglass calculates and displays estimated failover duration for policies, zones, and pools based on historical data, and the system.xml options that control the calculation.

Landing page introducing the failover configuration options supported by Eyeglass, including SyncIQ Policy, Access Zone, IP Pool, and DFS failover types

Provides a checklist and best practices for planning, testing, and executing failovers with Eyeglass, covering pre-failover steps, failover day steps, readiness dashboards, and quota failover options.

Roles and responsibilities between Superna Support and the customer during a failover, how to open and classify a failover support case, and the failover planning process required for planned events

How to read failover logs and recover from failed replication, networking, SPN, quota, and post-failover steps when a failover does not complete successfully.

Describes the Failover Support Observer service, in which a Superna resource monitors and advises during a planned DR failover or failback event, including planning, scheduled event, and post-failover obligations.

Reference for the DR Dashboard failover readiness validations, including SyncIQ, DFS, Access Zone, IP Pool, SPN, domain mark, and DNS dual-delegation checks.

How to configure a Fan-In IP Pool failover topology where multiple source clusters replicate to a single target cluster, including dedicated pool, SyncIQ policy, and mapping hint examples

How to configure a Fan-Out IP Pool failover topology where a single source cluster replicates to multiple target clusters using dedicated IP pools, including supported access zone configurations

Features

Forward raw PowerScale audit events from the ECA to an external syslog server, or archive them to an S3 bucket via Data Orchestration, independent of Data Auditing's own query database

Golden Copy Overview

Reference for the Superna Eyeglass v1 Healthcheck API GET /v1/healthcheck endpoint, which returns the latest health-check timestamp for the system.

Set up a healthcheck script for use with third-party monitoring applications to detect whether Eyeglass processes are operating normally

Self-service log parsing for all Eyeglass products (Ransomware Defender, Easy Auditor, DR Manager), plus the licensed Doc Generator tool for building design documentation

Installation

Deploy the Superna Disaster Recovery virtual appliance, complete post-deployment configuration, add PowerScale clusters, and enable jobs and notifications

Installation

Integration Guide

Integration Guide

Integrate Disaster Recovery with SIEM/syslog alarm forwarding, application-tier autonomous failover via the REST API, orchestration platforms like VMware SRM, and ServiceNow CMDB protection status tracking

Introduces the Eyeglass Runbook Robot, its daily DR validation tests, and the Basic, Advanced, and Advanced DFS Mode setup options.

Overview of IP Pool failover type, linking to prerequisites and configuration procedures for failing over SmartConnect names and SyncIQ policies tied to specific IP pools

Requirements for IP Pool failover with Eyeglass, including matched pool counts, full-zone pool failover, failover type restrictions, and SyncIQ-to-pool mapping requirements

Step-by-step configuration procedures for IP Pool failover, covering igls mapping hints, DR Dashboard network mapping verification, and advanced policy-to-pool assignment

Requirements for supporting IPv6 client access alongside Eyeglass DR edition failover

Reference for the Superna Eyeglass v1 Jobs API, covering endpoints to list, launch, retrieve, and view logs for failover jobs.

Reference for auto-created and manually-created Eyeglass configuration replication job types, including naming conventions, schedules, and initial states

Reference for the Superna Eyeglass v2 Jobs API, covering endpoints to create, retrieve, cancel, and monitor failover, DR test, rehearsal, readiness, and replication jobs.

How to use the LiveOps dashboard to monitor cluster reachability, OneFS release and API version, and continuous snapshot/dedupe sync status between replicating cluster pairs

Logical diagrams illustrating the three-site Multi-Site Failover initial configuration and the failover/failback paths and steps between the primary and two secondary sites

Managing the solution

Procedure to manually unmount and remount an SMB share to switch a client connection to the target cluster after failover.

How to configure Eyeglass email notifications and syslog-ng alarm forwarding, including SMTP setup, Exchange relay, and troubleshooting alarm delivery

How to configure Access Zone failover with SyncIQ across a three-site deployment, including policy and mirror policy prerequisites, zone readiness states, and failover/failback procedures for each site pair

How Multi-Site DFS Type failover provides zero-touch client redirection across three sites without DNS or SPN changes, including logical diagrams, readiness states, and failover/failback procedures

Overview of Multi-Site Failover, which replicates data from a primary site to two secondary sites, with prerequisites and links to logical diagrams, Access Zone SyncIQ configuration, and DFS Type configuration guides

Procedures for updating Eyeglass appliance network and DNS settings and managing self-signed, internally-signed, and externally-signed TLS certificates

Retrieve information about managed devices, access zones, and SyncIQ policies via Superna Eyeglass.

Configure parallel threads, parallel failover jobs, and concurrent failover limits for environments with large policy counts

Overview of SyncIQ Policy failover type, linking to prerequisites and setup procedures for assessing and managing disaster recovery readiness of individual SyncIQ policies with Eyeglass

Requirements and recommendations for SyncIQ Policy failover with Eyeglass, including cluster version, Configuration Replication Job state, SPN update handling, and unsupported replication topologies

Setup steps for Eyeglass Assisted SyncIQ Policy failover, including sudoer file configuration, post-failover script automation, and failover planning checklist guidance

Post-failover verification steps for Access Zone, SyncIQ Policy, and DFS failover types, covering DNS, SPN, SmartConnect, quota, and SMB/NFS client checks.

How to upgrade PowerScale OneFS on clusters managed by Eyeglass, covering major and minor release upgrade paths, mixed-mode behavior, and post-upgrade validation for Ransomware Defender, Easy Auditor, and Performance Auditor

Pre and Post-Script Hooks for ECS

Pre-Requisites

Prerequisites

Prerequisites

Deploy and configure Ransomware Defender for AWS to protect S3 buckets and FSx for Windows File Server, including real-time triggers, Security Guard, automated backup, and multi-region DR

Reference for the Superna Ransomware Defender Zero Trust API, covering endpoints for RSW and security events, critical path snapshot jobs, and IAM user lockout/unlock on ECS.

How to use the DR Dashboard to assess DFS, Policy, and Access Zone readiness for failover, and an overview of the failover validations behind each status.

Monitor and validate disaster recovery readiness using the DR Dashboard, LiveOps, Runbook Robot, failover estimation, and the failover validations reference

Reference

Supporting reference material for Disaster Recovery, including compliance guidance, the CLI guide, Unlock My Files, technical advisories, and disclaimers

References

References

Known issues for AirGap for Dell version 2.15.0, including AirGap UI content visibility when the UI is disabled

Release Notes

What's fixed in Disaster Recovery Edition version 2.15.0, including igls-ignore pool interface handling during seamless failover and SMB Data Integrity checks

Enable and configure Eyeglass RPO Trending and Reporting to track SyncIQ Recovery Point Objective compliance against per-cluster targets, with daily compliance reports, failed-job monitoring, and bandwidth/change-rate trending

Recovery steps for quotas that did not complete failover

Landing page for Runbook Robot documentation, covering the introduction, overview, basic and advanced DR configuration, and advanced settings for automated DR testing.

How Runbook Robot appears in the shared Health Check page (Overview, Settings, and Runs tabs), and how it relates to the Readiness Guide's DR testing tools.

Overview of what the Eyeglass Runbook Robot validates daily to automate DR runbook testing and provide confidence in failover readiness.

Running Multiple ECS-Sync Jobs

Configure the Eyeglass Script Engine to automate pre-failover, unified, and post-failover host-side and third-party automation tasks

Requirements and configuration for Seamless SMB Failover, which reduces client disruption during Access Zone or IP Pool failover by maintaining client connectivity

Supported procedure for simulating a full disaster recovery event with an uncontrolled Runbook Robot failover for DFS or Access Zone, without risking production data.

Ordered reference of the storage-layer failover steps for Non-DFS/DFS Type and Access Zone/IP Pool failover, indicating which steps Eyeglass automates and which require manual action.

Supported disaster recovery site topologies for Eyeglass PowerScale failover, including data center to data center, multi-site, fan-in, and 2-site stretch designs

Currently relevant failover, replication, and security technical advisories for Superna Disaster Recovery Edition for Dell PowerScale

Cross-product troubleshooting tools and procedures for the shared Eyeglass appliance — log analysis, design documentation generation, and third-party health monitoring

How to recover from incomplete failovers, collect logs for support, and troubleshoot SPN/Kerberos authentication issues in Active Directory after failover.

Troubleshooting

Troubleshooting

Diagnose and resolve Threat Hunting issues for Data Security

Diagnose and recover from incomplete failovers, verify DNS/SPN/quota/file system access, manually switch SMB clients, and collect logs for support

How to enable, enforce, and manage TOTP-based Two-Factor Authentication in Eyeglass, including user enrollment, login workflow, audit logging, and troubleshooting

How to use the Unlock My Files help desk application to find and release locked SMB files on PowerScale, and how to delegate this task to a help desk role via RBAC.

Upgrade Guide

Upgrade Guide

What to confirm before upgrading Superna Disaster Recovery Edition, including release/platform compatibility and known upgrade-related issues

Use Cases

Use Cases

Choose the right Disaster Recovery workflow for the task at hand, from executing a real failover to DR Rehearsal Mode, Simulated Disaster Event testing, and the underlying storage failover steps

User Help

User Help

User Help

How to set up role-based access control in Eyeglass, including prerequisites, creating roles, assigning permissions, and mapping AD groups or users to roles

Test methodology to confirm Active Directory delegation is configured correctly for SPN management during failover and failback, before relying on it in a real DR event.

CLI-based SELF and CROSS test methodology to validate that AD SPN delegation is configured correctly for failover and failback between PRIMARY and DR clusters

Vault Agent Scheduler

How to verify SyncIQ policy, Eyeglass configuration replication job, and schedule state on the source and target clusters after a failover.

What's New

AirGap's completely redesigned 2.15.0 user interface, bringing a modernized, streamlined experience to AirGap's dashboards and controls

Disaster Recovery Edition's completely redesigned 2.15.0 user interface, spanning the DR Dashboard, failover workflows, and readiness views

Step-by-step example of configuring a DFS namespace folder with Prod and DR cluster targets to observe the Basic Runbook Robot switch the active DFS target.

Manage writable snapshots on PowerScale OneFS clusters via Superna Eyeglass, including deletion, viewing, creation, and status checking.