Appliance Lifecycle Operations

Introduction

This article covers standard operational procedures for the Eyeglass appliance virtual machine: shutting down, rebooting, moving the appliance between ESX hosts, and changing the password for the built-in admin user. For DNS and IP address changes, and for changing the root password, see Networking Operations.

Shutting Down the Appliance

1. Log in as admin over SSH.

2. Switch to root:

   sudo -s

3. Stop the Eyeglass service:

   systemctl stop sca

4. Shut down the appliance:

   shutdown

Rebooting the Appliance

warning

Rebooting the appliance is not a troubleshooting step and is not required for normal operational tasks. Only reboot the appliance if an operating system patch requires it. For all other cases, open a case with Support and do not reboot the appliance unless directed by Support.

1. Log in as admin.

2. Switch to root:

   sudo -s

3. Stop the Eyeglass service:

   systemctl stop sca

4. Reboot the appliance:

   reboot

Moving the Appliance to a New ESX Host (vMotion)

The Eyeglass appliance can be moved between ESX hosts using vMotion without shutting it down.

Changing the Admin User Password

The admin user password (and the password for other built-in accounts used by other Superna products, such as rwdefend and auditor) can be changed directly, without switching to the root user:

1. Log in as the admin user over SSH.

2. Run:

   passwd

3. Enter the new password, then re-type it to confirm.

note

This procedure changes the admin user's own password. To change the root password instead, see Eyeglass Root Password in Networking Operations.

See Also

Networking Operations

Perform key network administration tasks including IP address changes, DNS updates, root password changes, and certificate management.

See More

Appliance Check

Verify the health of the Eyeglass appliance and generate diagnostic reports.

See More