Skip to main content
Version: 2.14.1

Installation Prerequisites

This page provides comprehensive installation prerequisites for all Superna Dell Cyber solutions. Use the tabs below to find requirements specific to your solution.

Disaster Recovery Prerequisites

Release Compatibility

info

Platform and version compatibility is maintained on a single page. See Platform Support for the supported OneFS, hypervisor and operating system versions.

note

Disaster Recovery is not supported on Dell ECS platforms.

System Requirements

Virtualization Platforms

  • VMware vSphere: Version 6.0 ESX host or higher is required.
  • Microsoft Hyper-V: Appliance deployment requires support for the VHDX format.
  • Nutanix AHV: Supported for deploying Superna appliances.

VMware vCenter Deployment

vCenter 7 and vCenter 8 are supported.

System Resources

  • CPU: 4 x 4 vCPU
  • Memory: 24 GB RAM (Memory may need to be upgraded based on scalability requirements. Refer to the scalability table for more information.)
  • Disk Space:
    • Operating System Partition: 38 GB
    • Additional Disk Space: 140 GB
    • Total Disk Size in VMware: 178 GB

Network Requirements

  • Latency: The latency between the administration PC and the Eyeglass VM GUI must be less than 15 ms (measured by ping).

Authentication and User Management

  • Active Directory (AD) Authentication: An AD authentication provider must be available in the system zone for Role-Based Access Control (RBAC) and SID-to-user resolution API requirements.

Browser Requirements

  • Supported Browser: Google Chrome is required. The browser must support WebSockets.
  • Unsupported Browsers: Internet Explorer is not supported.
  • Cookie Settings: Third-party cookies must not be disabled, as they are required for authentication sessions and file downloads.

Ports Requirements

PortProtocolSource --> DestinationDescription
DNS 53 UDPDNSAppliance --> DNS server OR
Appliance --> GroupNet
(DNS configured on all clusters)
Functional DNS is a requirement for multiple validations needed for failover and Failover Readiness
TLS 443TCP TLS 1.2Appliance --> InternetDR Remote Monitoring or Phone Home remote log upload for support and health checks
NTP 123UDPAppliance --> NTP server in your environmentTime sync should use same NTP as the clusters. Always disable VMware host VM time sync option.
SMTP 25TCPAppliance --> Mail server in your environmentEmail of alarms from Eyeglass to your mail server
HTTP 80TCPAppliance --> Open Suse Mirror RepositoriesURL to allow security updates: Open Suse Download
Security patches come directly from Open Suse and requires the appliance to have access to download the patches and apply on a weekly schedule. If direct outbound internet access on port 80 is blocked, configure an HTTP proxy on the appliance (http_proxy/https_proxy environment settings) so the weekly openSUSE security update job can reach the mirror repositories; contact Support if you need help validating a proxy configuration.
HTTPS 8080TCP TLS 1.2Appliance --> Isilon/PowerScale OneFS clusterREST API is authenticated using the service account created here. Authentication uses Isilon session authentication method.
SSH 22AESAppliance --> Isilon/PowerScale OneFS clusterSSH access for some CLI commands
HTTPS 443TCP TLS 1.2 AES - Unsigned certificateAdmin PC browser --> ApplianceSecures client to browser access

Next Steps

After reviewing the prerequisites for your chosen solution, proceed to the respective installation guide: