ServiceNow

Connect Superna with the ServiceNow modules you use. Select your path below to view specific information on each integration.

Eyeglass ServiceNow API Integration for Cluster Configuration Sync to CMDB

Synchronize PowerScale cluster and configuration data with ServiceNow CMDB for accurate asset tracking. • Automated CI class creation • Configuration sync • DR status mapping (PowerScale-specific — see the PowerScale section)

View Documentation

ServiceNow Incident Management Integration with Zero Trust Alerts

Forward Superna Zero Trust alerts to ServiceNow Incident Management for centralized ticket creation and tracking. • Automatic incident creation • Alert-to-ticket mapping • Priority and severity sync

View Documentation

ServiceNow Security Operations Incident Integration with Zero Trust Alerts

Integrate Superna Zero Trust alerts with ServiceNow SecOps for automated security incident response workflows. • Security incident creation • Zero Trust alert ingestion • AirGap support

View Documentation

ServiceNow Security Operations Incident Response Playbooks

Run ServiceNow Security Operations playbooks that call Superna APIs to snapshot critical NAS data, lock out users, or restore access. • Snapshot playbook • User lockout playbook • Unlock playbook

View Documentation

Eyeglass to ServiceNow Application Service Dashboard for Disaster Recovery Status

Map Superna Eyeglass PowerScale cluster and NAS share DR status to the ServiceNow Application Service Dashboard for centralized disaster recovery visibility. • DR status mapping • NAS share/export visibility • Application service integration (PowerScale-specific — see the PowerScale section)

View Documentation

Don't see your module? Tell us what you need.