User Help for Data Security for Dell
Introduction
This section covers end-user-facing help for Data Security: diagnosing and fixing problems when something isn't working, and step-by-step guidance for common day-to-day tasks and scenarios.
If Data Security isn't behaving the way you expect — an ECA node is unhealthy, event ingestion has stalled, or Threat Hunting alerts aren't appearing — start with Troubleshooting. It walks through ECA management and diagnostics, AD user SID resolution, authenticating remote services, running an ECA sanity check, troubleshooting cluster event ingestion, and diagnosing Threat Hunting issues.
If you know what you're trying to accomplish — restoring a locked-out user, recovering ransomware-affected files, investigating a breach, or integrating with your SOC — start with Use Cases. It covers step-by-step response procedures and broader scenarios showing which Data Security capabilities to use and why.