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Instructor-Led DR Training (Plan, Configure, Execute, and Monitor)

Dell SKU: AB109751. Superna Product Code: IGLS-train-1 (quantity 1)

Overview​

This instructor-led training (ILT) course teaches how to plan, configure, execute, and monitor disaster recovery (DR) with Superna Eyeglass and Dell PowerScale. The course is tailored to three functional roles.

  • Training Delivery: Remote via WebEx.
  • Availability: 8:00 AM - 4:00 PM EDT.
  • Number of Students: Up to 20 for online delivery.
  • Terms and Conditions:

Who Is the Training For?​

  • DR Architect: Someone who needs background on how this solution integrates into a larger solution and functionally meets business unit requirements in a DR design.
  • DR Configuration: Someone who needs background on the configuration changes required to implement a DR design that affects the cluster, DNS, Active Directory, Windows DFS, and Linux hosts. This person needs to know the specifics of each change and its impact in order to raise change management requests for implementing a DR design.
  • DR Operations: Someone who manages Eyeglass DR on a daily basis, must be prepared to execute a failover, respond to alarms, review data replication reports and readiness assessments, and respond correctly to daily monitoring operations.

How the Course Is Structured​

The course is divided into three areas based on the target audiences above, and the content is tailored to each functional area. If all three roles are not required for your planned training session, request one or two of the functional areas as the focus so the instructor can concentrate on the needs of those roles.

Requirements​

  • Service questionnaire: Completing the service questionnaire is mandatory before service team resources are assigned. For training, the questions regarding the terms and conditions of the service must be answered. Contact Superna to obtain the questionnaire (see Contacting Support).
  • Terms and conditions: Covered by the product maintenance agreement (see the EULA links above).

Training Curriculum​

Understanding the DR Building Blocks​

  • Covers Active Directory, DNS, SMB and NFS client behavior, SyncIQ, and Superna Eyeglass automation.
  • Learn about use cases you did not know Eyeglass solves for your scale-out NAS investment.

Planning Scheduled DR Events​

  • Covers the steps to plan a scheduled DR event.
  • Best-practice steps before, during, and after the event.
  • Learn about communications planning, preparation testing, and maintenance window calculations for planned failovers.

Design and Architect DR Solutions​

  • Translate business requirements and RPO targets to Eyeglass and PowerScale SyncIQ configuration.
    • Learn about SMB failover with Microsoft DFS and multi-protocol SMB/NFS solutions.
  • Learn best-practice design elements for a supportable DR solution that meets your business objectives.
  • Learn when to use pre or post scripts with Eyeglass to solve special DR use case requirements.
  • Learn how the Eyeglass API and web widgets can extend DR monitoring and automation to your application teams and Business Continuity teams.

DR Execution​

  • Learn the execution of DR steps (the order matters) and best practices, including how to execute a DR failover and failback.
  • Learn how to handle "when things do not go as planned".
  • Learn to debug failover logs for simple recovery of data and data access.

Hands-On DR Labs​

  • Labs focused on the basics along with day-to-day administration:
    • RPO report analysis to lower your RPO and identify problems in your infrastructure.
    • Configuration report.
  • Apply best-practice DNS, Active Directory, SyncIQ policy, and access zone design:
    • Fail over data at the policy and access zone level (planned and unplanned failovers).
    • Learn how to recover from failures.
  • Implement LiveOps features to automate and simplify scheduled DR testing.

Superna Eyeglass Add-ons​

  • Learn about product add-ons that help secure data, audit access, and reduce the administration cost of data stored on PowerScale.
  • Demo and overview.

Wrap-Up and Q&A​

  • Course wrap-up and open questions.