Getting Help
This section covers the practical steps for licensing Superna products, downloading software, and getting help from Superna Support.
Licensing and Software Downloads
Retrieve license keys, apply them to a product, request a trial, and download installers and upgrades.
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Contacting Support
Open a support case, submit a full appliance backup, and find the support portal, phone, and email channels.
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EULA, Support & Subscription Agreements
Legal agreements governing your Superna license and Technical Support Services.
Product Quote Assistance
If you need assistance to quote legacy or subscription products, email sales@superna.net.
See Also
- Superna Professional Services — Installation, design, and implementation services for PowerScale and ECS environments.
- Superna Subscription Terms and Conditions — The legal agreement governing your Subscription and Technical Support Services.