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5 docs tagged with "professional-services"

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DR Monitoring Subscription Service

Annual subscription that uses Eyeglass phone home to monitor DR readiness daily, open proactive support cases for critical DR issues, and assist with upgrades.

Extended Knowledge Transfer Service

Remote service for up to three design, integration, or deep-dive knowledge transfer items across the Superna suite, limited to six hours of SME meeting time.

Superna Professional Services

Installation, disaster recovery, data security, and AirGap design and implementation services for Dell PowerScale and Dell ECS environments, plus resident services and datasheets.