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Data Orchestration Design and Implementation Service

Dell SKU: AB291772. Superna Product Code: eyeglass-P023

Overview​

This service assists with designing, planning, and implementing an archive project to cloud storage from your Dell PowerScale environment, using the Superna Data Orchestration (Golden Copy) file-to-object archive product. The engagement produces a design document, best practices, a cloud storage configuration summary, and a network diagram of data flows, along with configuration of Golden Copy to archive a defined data set. It includes knowledge transfer on operational archive and recall workflows with Golden Copy, plus a high-level overview of the cloud provider storage service specific to Golden Copy use cases.

  • Service Delivery: Remote sessions via Zoom or WebEx. Minimum of 4 x 2-hour conference calls, scheduled based on your ability to complete prerequisites such as cloud provider access and networking, proxy, or internet team availability.
  • Operating Hours: Monday to Friday, 2:00 AM – 3:00 PM EDT, excluding major holidays.
  • Terms and Conditions:
  • Exclusions:
    • Outage or issue resolution of customer networking equipment.
    • Any costs related to cloud provider fees, overages, or data usage/transfer costs related to copying data to a cloud provider service.
    • Internet bandwidth costs related to copying data.
    • Outage or issue resolution of cloud provider services.

Prerequisites​

  • Supported PowerScale OneFS release 8.x or later.
  • Installed and licensed Superna Data Orchestration (Golden Copy).
  • Access Requirements: Network connectivity information between PowerScale and the internet, and access to your cloud provider, networking, proxy, or internet team as needed to complete configuration steps.

Service Methodology Flow​

Data Collection Phase​

An interview process to collect use cases and review cloud provider storage options, including:

  • Networking between PowerScale and the internet, and internet connection speed.
  • NAT or proxy access to the internet.
  • Data set size and file types being archived.
  • One-time or continuous copy requirements.
  • Version and retention requirements for archived data.
  • Recall scenarios and expected frequency from archive back to on-premises storage.

Design Phase​

  • Design document summarizing data flows between all components of the solution, protocols and ports, and devices inline between PowerScale and internet access.
  • Golden Copy configuration summary for the data set being archived.
  • Cloud provider object storage configuration summary.
  • Operational monitoring procedures for active copies in progress, including key monitoring statistics for diagnosing copy issues.

Wrap-Up Phase​

  • Final review of the design document.
  • Knowledge transfer on the solution.
  • Q&A.

Service Complete: Final review and delivery of the design document.