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Migration Notice
We're migrating documentation from the old portal into this one. Some things may look a little different or out of place in the meantime — we know, and we're working to get it right. If something's unclear or doesn't look right, let us know.

System Performance

Overview​

The System Performance tab provides a fleet-level view of copy throughput and agent activity across all bucket groups and agents. Use it to confirm that copy jobs are running and to understand system-wide throughput trends.

Live Tiles​

Active Agents — the number of copy agents (copy engines) that are ONLINE right now. Vault agents are not counted: they open and close the airgap and schedule syncs, but the copying itself is done by copy agents.

System Throughput Chart​

A time-series chart in the lower section of the tab showing three overlaid lines over the selected time range (24h / 72h / 7d):

Objects / sec (left axis) — derived from the copy log records in the analytics database. Represents the rate of non-failed object copies across all agents and configs combined.

Concurrent Jobs (right axis) — the number of copy jobs running simultaneously at each time bucket. Sourced from agent heartbeat data reported to ClickHouse every 30 seconds. Each agent reports its active job count on its heartbeat; the chart sums across all agents per bucket.

Active Agents (right axis) — the number of agents that reported a heartbeat within the bucket window.

The time bucket resolution auto-adjusts based on the selected range: 5-minute buckets for 24h, 30-minute for 72h, 2-hour for 7d.

info

The Concurrent Jobs line is based on 30-second agent heartbeats. A copy job that starts and completes within a single 30-second heartbeat interval may not appear in the chart — the agent's job counter increments and decrements between two consecutive heartbeats, so ClickHouse never receives a non-zero value for that window. Jobs running longer than 30 seconds are always counted correctly.

Workflows​

Morning health check​

  1. Open System Performance. Review the System Throughput Chart for any unexpected drop in objects/sec or active agents.
  2. Navigate to Copy Jobs - Live View & History to see if any jobs are currently running.

Finding your way around​

Every page has the same frame:

  • Masthead (top bar) — the product name and the running build on the left. On the right: your user name and how long this page has been open, Quick Start (rocket), the Help (?) menu and the Settings ▾ menu (gear).
  • Help (?) — Help For This Page (this panel), How-To Videos, Training Guides, What's New and Documentation.
  • Settings ▾ — Setup & Settings (the settings page), Dark Mode and Sign Out. Dark Mode is a switch (tick = on): it shows the console in dark colors. The choice is remembered by this browser only, so each person and each browser can pick their own; the sign-in page always stays light.
  • Top menu — the main pages: Cyber Vault, System Jobs, System Monitor, Alarms (with the active-alarm count) and Setup & Settings. The page you are on is highlighted.
  • Side menu (Cyber Vault page) — the Cyber Vault areas. Entries with sub-pages have a ▴/▾ arrow to show or hide them. A number badge on an entry needs attention (for example degraded agents on Agent Fleet Management — click the badge to see them). The ‹ button at the bottom folds the menu to icons only (hover an icon to see its name); › opens it again. The browser remembers whether you folded it.

The menus work with the keyboard too: Tab to the ? or gear button, press Enter or ↓ to open, ↑/↓ to move, Enter to choose, Esc to close.

Tips​

  • A drop in the Objects/sec line that recovers in the next time bucket is usually a transient scheduling gap between windows, not a failure.
  • If Active Agents drops to zero unexpectedly, check Agent Fleet Management for offline status badges.