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We're migrating documentation from the old portal into this one. Some things may look a little different or out of place in the meantime — we know, and we're working to get it right. If something's unclear or doesn't look right, let us know.

Vault Data Sync Dashboard

This tab shows every bucket that has at least one changelist window that has not yet been successfully synced to the vault.

Use it as a daily health check to identify which buckets are accumulating lag before an RPO violation occurs. Also use it to prioritize manual sync runs when the schedule alone is not keeping up.

Overview​

A bucket appears in this dashboard as soon as it has a changelist window in any state other than sync_completed. Once all pending windows for a bucket are resolved, the bucket drops off the list.

In Live View the dashboard refreshes automatically every 30 seconds while a bucket is syncing. You can watch buckets clear in real time after a copy job finishes.

Incremental Sync banner​

On the Settings subtab, an Incremental Sync banner shows whether incremental sync is enabled (green) or disabled (amber). A toggle lets you change it.

While incremental sync is off, you cannot start or resume incremental syncs from the console for groups in Preparation Mode. These controls are grayed out, with the hover text "Enable incremental sync first":

  • Sync Group Now
  • A bucket's Sync All
  • A window's Run Sync, Resume, and Re-sync
  • Resume and Re-submit of incremental and Batch Sync jobs, on the Copy Jobs pages and in the job detail flyout

The MCP tool sync_group_now is also refused. Full copies are not affected.

warning

Turn incremental sync on only after every full vault copy has completed.

Groups in Vault Mode are not affected, because their vault agent runs the syncs.

Subtabs​

The Vault Data Sync Dashboard has three subtabs:

  • Sync Windows (default): the pending-buckets summary, per-group bucket table, week navigator, and per-window job history described below.
  • Active Vault Syncs: a grouped view of the protection groups with vault syncs currently in progress.
  • Settings: the global switches for incremental sync (Incremental Sync, Smart Skip, the Planned Sync Time inside each schedule window, and the Sync Time Limit).

Summary cards​

When no historical week is selected, a row of four summary tiles sits at the top of the Sync Windows subtab. The tiles appear in Live View only.

CardDescription
Buckets with Pending DataTotal number of buckets with at least one pending window.
Pending WindowsSum of all unresolved changelist windows across every bucket.
Pending ObjectsApproximate object count across all pending windows. It is a changelist-record estimate and may differ from actual copy counts when the changelist contains deletes or overwrites.
Pending DataTotal bytes pending across all pending windows, formatted as B, KB, MB, or GB.

Week navigator​

The toolbar above the bucket table shows a week navigator with Prev and Next week buttons and a date picker.

The default is Live View, which shows the current pending state. Selecting a past week switches the table into a historical replay for that 7-day window. Summary cards are hidden in historical mode.

Bucket table​

ColumnDescription
(expand)Click the chevron to expand a row and see its windows.
ConfigVault config name.
BucketSource bucket name.
DeviceSource device the bucket lives on.
WindowsCount of unresolved changelist windows for this bucket.
ObjectsApproximate pending object count in live mode, or actual processed count in historical mode.
Data SizeApproximate pending byte count in live mode, or actual byte count in historical mode.
ActionSync All syncs every pending window of this bucket (Preparation Mode only).

Expanding a bucket in Live View lists its pending and syncing windows. In a past week, it shows the bucket's 6-hour slots day by day. The per-window Run Sync, Resume, and Re-sync buttons are available for yesterday and earlier.

Sync History​

Below each group's bucket table, a Sync History section lists the group's past sync runs.

ColumnDescription
JobThe sync job.
WindowWhen the window starts, as a date and time.
StatusStatus of the run.
ObjectsObject count for the run.
CopiedObjects copied.
FailedObjects that failed.
StartedWhen the run started.
TriggerWhat started the run.

Workflows​

Daily RPO check​

  1. Open this tab at the start of the day, or before the next scheduled copy window opens.
  2. Scan the summary tiles. A growing Pending Windows count means buckets are falling behind.
  3. Sort or filter the bucket table to find buckets with the highest Windows count.
  4. Click the row's Sync All action, or Sync Group Now on the group, to dispatch a job immediately.
  5. Return to this dashboard and watch each bucket's window count decrease as jobs complete.

In Vault Mode these buttons are disabled. The vault agent syncs on the group's schedule.

Investigate a bucket that is not clearing​

  1. Expand the bucket row to see its windows. The group's Sync History is below the table.
  2. Identify the oldest pending window and note its status.
  3. If the window has a failed job linked, go to Copy Jobs - Live View & History and open the failed job detail to read the error log.
  4. If the window is still in syncing, check Copy Jobs - Live View & History to confirm the agent handling the job is online and making progress.

Investigate an in-progress sync​

Switch to the Active Vault Syncs subtab. It lists protection groups whose vault is in an active sync window. Each row shows the group's pending counts and which agents are processing it.

Tips​

  • A bucket that consistently has 1–2 pending windows keeps up with the schedule but has no margin to spare.
  • After you trigger a manual Sync All or Sync Group Now, allow a few minutes for an agent to pick up the job before expecting the dashboard to update.
  • Use the group's Sync Group Now if many buckets in one group need manual catch-up at once. It is faster than triggering them one at a time.
  • Use the week navigator to look at a past week's pending state. This helps explain why an RPO breach happened on a specific day.
info

This dashboard does not show buckets that have never had a changelist window, such as newly configured buckets awaiting their first full sync. Those appear on the Full Data Sync Management tab with no sync history.