5 docs tagged with "troubleshooting"

Set up a healthcheck script for use with third-party monitoring applications to detect whether Eyeglass processes are operating normally

Self-service log parsing for all Eyeglass products (Ransomware Defender, Easy Auditor, DR Manager), plus the licensed Doc Generator tool for building design documentation

Cross-product troubleshooting tools and procedures for the shared Eyeglass appliance — log analysis, design documentation generation, and third-party health monitoring

Diagnose and resolve Threat Hunting issues for Data Security

Test methodology to confirm Active Directory delegation is configured correctly for SPN management during failover and failback, before relying on it in a real DR event.