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Version: 4.4.0

Eyeglass Appliance Operational Procedures

Introduction​

This page covers common maintenance procedures for the Eyeglass appliance VM itself: shutting it down, rebooting it, changing its IP address, moving it to a new host, and changing account passwords.

Shutting Down the Appliance​

  1. Log in as admin over SSH.
  2. sudo -s (enter the admin password).
  3. systemctl stop sca
  4. shutdown

Rebooting the Appliance​

note

This isn't a troubleshooting step and shouldn't be needed for normal operations. Only reboot the appliance to apply an operating system patch, or when directed by support.

  1. Log in as admin.
  2. sudo -s (enter the admin password).
  3. systemctl stop sca
  4. reboot

Changing the Appliance IP Address​

  1. Log in as admin.
  2. sudo -s (enter the admin password).
  3. Run yast.
  4. Use the arrow keys to select Networking, then edit the interface IP settings, including DNS and default gateway.

Moving the Appliance to a New ESX Host​

The Eyeglass appliance can be moved between ESX hosts with vMotion without shutting it down first.

Changing an Account Password​

This applies to the admin account as well as other built-in product accounts (for example rwdefend, auditor).

  1. Log in as the account user over SSH.
  2. Run passwd.
  3. Enter and confirm the new password.